HELP & GUIDANCE

FAQ

Questions about your board, setup or order?

Find the answer you need.

Noisewood FAQ visual with question marks, support icons and layout guidance

Core, Studio, Tour and Noble are designed for different levels of finish, protection and personalisation. The right choice depends on your rig, how you use it and what level of finish you want.

Compare the lines

You do not need to choose the dimensions yourself. Start with your gear and the way you play. As you configure your board, the appropriate width and depth are determined automatically based on your setup.

Find your board size

You do not need to choose a technical depth code yourself. The depth is matched to the gear in your setup and the way your rig is configured. More compact pedal setups need less depth, while larger modelers, multi-FX units or switcher-based rigs may require additional space.

Yes. Noisewood is designed around different types of rigs, from traditional pedal setups to modelers, multi-FX units and switcher-based systems. Your gear and the way you play determine the layout and board configuration that fits your setup.

Find the right setup

You do not have to work this out yourself. Your gear is the starting point when configuring a Noisewood. If you are still unsure, send us your setup or bring your gear to the showroom and we can look at it together.

Ask for advice

Yes. Connection options can be selected around the way your rig is built and connected, from straightforward pedal setups to more elaborate modeler and switcher rigs.

Explore connections

Yes. Depending on the Noisewood line, you can personalise the look and details of your board through finish, engraving, artwork and other selected options.

Explore personalisation

Choose your Noisewood line, setup, layout and available options. As you configure your board, the right dimensions are matched to your gear and setup. Once your configuration and order are confirmed, your board is built according to those choices.

See how it works

Some custom requests may be possible. If your setup requires something outside the standard configuration options, contact us before ordering so we can check what is technically possible.

Discuss a custom request

Business customers outside Belgium who want to place an intra-Community VAT-free order should contact us before placing the order. We will handle the order separately with the correct VAT treatment and invoice details. Belgian business customers are charged Belgian VAT as usual.

Contact us for a VAT-free order

Yes. Ready-to-ship boards are already built, so they are the quickest route if an available configuration fits your setup.

View ready-to-ship boards

Yes. You can visit the selected Noisewood showroom point in Oudenaarde to compare boards, finishes and configurations in person.

Discover the showroom

We recommend booking in advance if you want personal advice, so there is enough time to look at the boards and discuss your setup properly.

Plan your visit

Yes. Bring your pedals, modeler or switcher if you want to check how your own setup fits on a Noisewood board.

See what you can do in the showroom

Ready-to-ship boards are normally prepared for dispatch within 2–3 working days. Made-to-order boards normally require approximately 2–3 weeks of production before dispatch. Carrier transit time depends on the destination.

View shipping information

We currently offer online shipping throughout the European Union. Every shipment includes tracking, with fixed shipping rates depending on the destination region.

View shipping rates

Custom-made and personalised products are produced to your specifications and are excluded from the standard right of withdrawal under the applicable consumer rules.

Read the Terms & Conditions

Eligible standard, non-customised items may be returned within 14 calendar days of delivery, provided they meet the applicable return conditions.

Read the Terms & Conditions
Need personal advice?

Still have a question?

Book a short online meeting and we’ll look at your setup together.