Built with care.
Shipped with care.
Clear shipping rates, realistic production times and careful packaging for every Noisewood pedalboard.
Know what to expect.
We currently ship directly through our online store within the European Union. Shipping rates are fixed by region, so you know the cost before completing your order.
Every shipment includes tracking and is carefully packed to protect your pedalboard during transport.
Simple rates by region.
One fixed rate per region, whatever the size of your board. We choose the carrier that suits your destination best.
Prefer to collect your order?
Local pickup is available at Muziekhandel Oudenaarde, our partner shop in Oudenaarde. Select pickup at checkout and we’ll let you know when your Noisewood pedalboard is ready to collect.
Rest of EU: Austria, Croatia, Czechia, Denmark, Finland, Hungary, Italy, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden.
Your EU country not listed? Contact us and we check the options for your destination.
First we build. Then we ship.
Production or preparation time comes before carrier transit time. The two should always be considered separately.
Ready to Ship
Products marked Ready to Ship are normally prepared and handed over to the carrier within 2–3 working days.
Made to Order
Made-to-order boards are produced after your order is confirmed. Production normally takes approximately 2–3 weeks before dispatch.
Carrier transit
Carrier transit time starts once your order has left the Noisewood workshop. Actual transit time depends on destination and carrier.
Protected for the journey.
A handcrafted wooden pedalboard deserves proper protection. Every Noisewood order is packed with transport in mind, using protective materials and a sturdy shipping box appropriate for the size and weight of the product.
Once your parcel has been handed over to the carrier, you will receive a tracking number as soon as tracking becomes available.
Designed to protect the wood, finish and hardware during transport.
Selected according to the dimensions and weight of the order.
A tracking number is provided once the shipment is on its way.
Not in the EU?
Online checkout is currently available for EU destinations only. We are keeping international shipping controlled while we develop reliable shipping and customs solutions for additional regions.
If you are located outside the EU and are interested in a Noisewood board, feel free to contact us. We can check the possibilities for your destination individually.
Contact usClear rules. No surprises.
Return conditions depend on whether your product is a standard item or has been made according to your individual specifications.
Standard products
Eligible consumers generally have 14 calendar days after receiving a standard, non-personalised product to exercise their statutory right of withdrawal.
After notifying us, the product must be returned without undue delay and within the legally applicable return period.
Personalised & bespoke products
The statutory right of withdrawal may not apply to products made according to your individual specifications or products that are clearly personalised.
This can include personalised engraving, customer-supplied artwork, bespoke dimensions, bespoke layouts or other individually produced adaptations.
Return shipping
For eligible withdrawals, return shipping costs are normally borne by the customer unless applicable law or Noisewood requires otherwise.
Returned products must be packed safely and appropriately for transport.
Damaged or incorrect order?
If your product arrives damaged, defective, non-conforming or incorrect, contact us as soon as possible.
These situations are handled separately from a standard withdrawal and do not affect your statutory consumer rights.
Questions about shipping or returns?
Tell us where you are located or what you need help with. We’ll point you in the right direction.
Contact Noisewood